Zben believes betting should be entertainment — not stress, and certainly not an addiction. On this page, you'll find all the tools for safe betting, guidance on recognising warning signs, and ways to get help if you need it.
Online betting is growing fast in Bangladesh. Millions of people place bets while watching cricket matches and enjoy the thrill of football on weekends. It is fun and exciting — but like any form of entertainment, it comes with boundaries, and staying within those boundaries is what responsible play is all about.
Zben has been clear about this from day one: we want you to win and have fun — but not at any cost. We do not want your family's household money going toward betting. We do not encourage placing more bets out of frustration or despair after a loss. Responsible play means making your own decisions, setting your own limits — and sticking to them.
Most people bet for entertainment and never run into problems. But for some, betting gradually begins to affect other areas of life. This is known as problem betting or problem gambling. It is not a weakness or a character flaw — it is a health issue, and one that can be addressed.
Zben's responsible gambling policy works toward two core goals: first, to alert you before a problem develops; second, to guide you toward a quick resolution if one does arise. Every tool on the platform is built with both of these goals in mind.
The most effective way to bet responsibly is to set your limits before you start. Decide how much you are comfortable spending on betting each month, then set that limit on zben. Once your limit is reached, the platform will automatically stop accepting deposits.
Also keep in mind — chasing your losses is the biggest mistake you can make. This mindset, known as "chasing losses," is one of the primary signs of problem betting. Winning and losing are both part of the game. If you lose, stop and take a break.
When betting becomes a problem, it is not only the person betting who suffers — family, friends, and relationships are affected too. zben does not want your betting to cause pain for anyone. So we will be honest with you: if you feel that betting is having a negative impact on your life or your relationships, take action now.
Zben strictly does not provide services to anyone under 18. Age verification is mandatory at registration, and additional verification may be requested at any time. If there are children or teenagers in your household, please do not leave your device logged in to zben and never share your password.
Many people think asking for help is a sign of weakness. In reality, it is the opposite — recognising your problem and seeking a solution takes real courage. zben always supports that courage. Whatever you are going through, we are here for you.
Ask yourself these questions honestly — this is just between you and you.
Are you spending more on betting than you planned for the month? If so, it's time to set a limit.
Placing more bets after a loss to try to win your money back? This "chasing" is the most dangerous habit of all.
Are you hiding how much you're betting from family or friends? That's a clear warning sign.
Feeling restless or uncomfortable when you're not betting? That feeling could be a sign of dependency.
Have you borrowed money or taken on debt to fund your betting? This is a serious warning sign.
Is betting cutting into your work, studies, or time with family? If so, stop now.
If you answered "Yes" to three or more of the questions above, please contact us.
Go to Help CentreThese tools are built to keep you in control — make use of them.
Set your own daily, weekly, or monthly deposit limit. Once you reach that limit, the system will automatically block any further deposits.
You can set a rule that prevents further betting once you've lost a certain amount. It's the best way to protect yourself from chasing losses.
Set a time limit for how long you will bet in one session. When the time is up, the system will automatically log you out or send you an alert.
Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible.
You can suspend your account for 3 months, 6 months, 1 year, or permanently. If you attempt to open a new account during this period, it will be blocked.
During long betting sessions, you'll be reminded at set intervals of how long you've been playing and how much you've won or lost.
If you notice any of these signs in yourself, do not wait — seek help now.
The desperate urge to keep betting after a loss in order to win your money back is called "chasing." It is the most common and dangerous sign of problem betting.
Needing to bet more than before just to feel the same thrill? That's a clear sign of dependency.
Hiding or downplaying your betting from family or people close to you is a warning sign.
Using money meant for rent, your children's education, or other essential expenses for betting is a serious problem.
You know you need to cut back on betting, but you cannot — you keep breaking your own rules. This loss of control is very hard to overcome on your own.
Feeling great after a win and terrible after a loss — and taking it out on your family. When betting starts controlling your emotions, that's dangerous.
You can secure your account with protection tools in just a few minutes.
Log in to your account and click the profile icon in the top right corner.
Look for "Responsible Gaming" in the profile menu or under Settings.
Deposit limit, session limit, cooling-off, or self-exclusion — select whichever option suits your needs.
Enter the amount or time and confirm. The limit takes effect immediately.
If you need assistance or want to self-exclude, contact us via Live Chat or at support@zben.best — we are available 24/7.
Registration on zben is free. Set your limits, plan your budget, and start with just ৳100 via bKash.